We knew LTE wasnt coming this year and leaked pics running with Tmo network isnt anything new. That all changed yesterday when I was barely able to pull 10mbps download. It will work ok for awhile especially with wifi on but as soon as 4G connects it immediately kills all cellular data (seems to crash the simcard) including phone … Find help for your cell phone: Learn about your bill usage, how your plan works, and get helpful info about your account. A71 5G firmware download making phone malfunction!! I live in downtown Montreal. I just changed from TMobile because of areas of no reception in the middle of a very populated area of Utah County, UT. Sprint Unlimited Premium Plan: Includes unlimited domestic calling, texting, 100GB LTE MHS, VPN & P2P & data. If it says carrier unlocked (for example: AT&T unlocked, Sprint Unlocked, Verizon Unlocked) it will be compatible with all GSM networks (GSM networks---AT&T, T-Mobile, Cricket, MetroPCS by T-Mobile) If it says a specific carrier name for example: , then unfortunately it will work with that specific carrier only. I'd prefer getting the 8Pro (for which I'd have to buy it from OnePlus direct). Google takes abuse of its services very seriously. You'll then be guided through submitting the network issue. International services are only included with service plans on phone lines with credit check. The Fi CM sent out the following message just this week: We've seen that a few of you have experienced frustrations with your cellular connectivity on Google Fi. Another great option for staying connected with Sprint is a Sprint cell phone signal booster. Be sure mobile data is enabled. Go to the Legal Help page to request content changes for legal reasons. I flashed the factory Sprint ROM and deleted the modemst1, modemst2. What's more frustrating is that even though I basically have no service the phone will never ever automatically switch to TMobile. No credit check requires valid Id. My phone says it has no service and the "Verizon" shows up beside the empty bars. MHS reduced to 3G speeds after 100GB/mo. We need basic cookies to make this site work, therefore these are the minimum you can select. You should read my earlier posts to see what I’m going to proceed with starting Monday. Have tried 2 sim cards now that Sprint says is the only whitelisted one compatible, both have the same results. Uninstall downloaded apps such as 3rd party browsers, battery savers, launchers/home screen apps, or any other recently downloaded apps. A family member who has Sprint receives a 4g signal at my home on their iPhone 5. In device settings set the Network Mode to 2G/3G/4G/LTE or Auto mode. Enter your username or e-mail address. These are technologies that have already been in place on AT&T's network and networks from Verizon, Sprint, and T-Mobile.Your phone has probably already been connecting to AT&T's LTE … You can choose which cookies you want to accept. We hear you, and we are looking into it. Also could you tell me where that post is located? I did the *#*#4636#*#* and the phone was on WCDMA (preferred). I do a lot of live tv streaming with att tv. I was hoping someone could suggest the best way for me to resolve the problem I’m having. I've done things like clearing the Fi cache/data/storage and reactivating, etc. You can also report a network issue via the Sprint website by going to the "Support" Drop Down Menu on the Sprint homepage and clicking "Network Feedback". We're committed to dealing with such abuse according to the laws in your country of residence. Can’t use the phone because of above and can’t call tmobile for help because it won’t let me and you don’t have text support. This reply will now display in the answers section. Sprint connection says LTE but no data is actually available 0 Recommended Answers 6 Replies 22 Upvotes ... whenever I'm connected to Sprint (even with LTE full bars) my phone will NOT be connected to data services and nothing will load (anything requiring internet). For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. Your notifications are currently off and you won't receive subscription updates. It gives Sprint "a nearly identical footprint for both 4G LTE and 5G NR coverage," the company said. You can start a new topic by going back out to the topic list using the back link at the top of the page: and then using the "Ask now" link at the bottom of the page: Discard post? Their focus is on customer base right now, not customer satisfaction. This site uses cookies from Google to deliver its services and to analyze traffic. Network is down every single day. You will lose what you have written so far. 05-13-2011 03:47 PM. Force switching is the only way to get service back to my phone (defeats the purpose of having multiple networks). Has anyone had luck with this issue or a valid response from Google support about this or is it being ignored? If it seems to be helpful, we may eventually mark it as a Recommended Answer. And then another. Learn how to join the club and get started. I'm at the point where I might as well switch carriers because I'm not getting the benefits of Project Fi. You can help us by telling us when you're having problems. I am not happy and might go back to TMobile if the problem can't be resolved. I could not change it from this setting and the phone would reboot after 10 minutes. ! Some iPhone users have discovered that their cellular data and cellular connectivity has failed recently, with iPhone no longer working to send or receive calls or access the internet, particularly after installing the iOS 12.1.2 update, iOS 12.1.3, or iOS 12.1.4 updates. I can... Would it be reasonable to also place a QR Code on the TVision login screen on TV to make it easier to login and authenticate with your mobile device? If not, continue to the next step. This is no limited to just one iPhone, but both that are tied to the ting account. This was the offical update done through the settings, and since the update I cannot use my phone. I have 4 bars of 4G LTE but no internet. I use TVision on a Google TV and Nvidia Shield and both devices have poor audio quality on this channel.How do I go about reporting this issue in hopes of getting it resolved? This forum is full of people having these issues. Garz. Your selling me a network that doesn't work!!!! I pulled the old "Nintendo 64 Cartridge Trick" and blew on the card and its slot, put it back together, and started it up. Is there a way to capture information via a debugging tool or something that I can capture information and send to support after switching networks ? Sorry, we're still checking this file's contents to make sure it's safe to download. Verizon, AT&T, Sprint and T-Mobile all say they have unlimited data plans, but there's fine print you need to know about. I'm disappointed T Mobile isn't offering the OnePlus 8 Pro. Sorry, our virus scanner detected that this file isn't safe to download. This one may sound obvious but if there’s no 4G LTE signal at all, that’s probably because that network mode is down or having a problem. And after doing some digg... Just signed up for services and new phone and it does t work it says SIM card not provisioned what does that mean. If connected to wifi, internet can be accessed. 04/03/2018 by Bhagyashree More. If you accept you agree to our full cookie policy. Failed to attach file, click here to try again. To turn them on, go to. So when I have network mode set to 5G it works for a while and then I get kicked off the network and the only way to get back on is to reboot,  First Tmobile said it was Sim care, replaced, same issue. The phone boots up, shows that the firmware is finishing up, and constantly reboots after 10 seconds. Phones says LTE but no network connection? Then they said it was the phone, they replaced it same issue. Grrrrrrrr. We use cookies to enhance and personalize your experience. This is so wrong. That is great! Everything works as normal (4G w/no Wi-Fi, I wasn't home at the time)... until I send the girlfriend a Kik message that never gets through . The phone reps have actually got to the point they are admiting it and also admitting there is no chance to expect it to be fixed until the nationwide releae of LTE is complete. Amazing. My device is fully updated, I've reset my Profile and PRL and restarted my phone. You'll receive email notifications for new posts at. Hi Daniel Prinslow, welcome to the Google Fi User Forum! Both phones are now working properly. We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. Within 5 minutes...LTE reappeared at the top of the phone. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. Then the phone went through the activation process and rebooted. PLEASE HELP!!! If you're not already signed into your My Sprint Account, you'll be asked to login. Background info: Screen replacement previously done on this phone. So after much googling and scouring the Fido forums, I have come up with no resolution to my problem. T-Mobile will fix the problem if they lose enough customers. **So I called TMobile (because I couldn’t do it through the website) to order an S21 Ultra. I know when I'm on Sprint when using my phone because nothing will load and I'll get perpetual spinners on whatever app I'm on. Just want to reiterate I've had this issue for minimum 3 years across different phones. Verify your Sprint Force™ 4G LTE is connected to the Sprint network using Sprint Zone. When I upgraded my phone about a week ago, the service momentarily came back (enough to make a call). My iPhone 5 does not have phone service. You will lose what you have written so far. Please start a new topic and describe your issue, when it started, what device you have and what you've tried to correct it. Like 0. After completing each step, test to see if the issue is fixed. 08/01/2017 by Jennifer Beth Barton. It leads me to believe its not hardware but project fi itself. Fair warning though, this is kind of a long story. A71 5G firmware download making phone malfunction!! HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! I very, very rarely get an LTE connection, but when I do, I have no Internet connection via browser or apps. Access customer service online at Sprint.com. tmobile home internet not a good replacement for dsl. This will remove the reply from the Answers section. Works early in the Morning, then stops working when more people come to work around 8:30am. No Internet (2G/3G/4G/LTE) or slow internet. We use 3 different kinds of cookies. Cell phone signal booster. You might want to capture a bug report while you are without connectivity and mention that you have it in your feedback. I have a iPhone 5 purchased from Fido. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. No 4G LTE signal fix #3: Confirm network is working. No LTE connection since monday jan 28th 2019, it worked fine in the morning, then in the afternoon, the LTE disappeared off my phone and reverted to 3G, and hasn’t changed back since. I haven't seen anything like that through my googling/troubleshooting. So I got my tmobile home internet device a few days(I got the new gray one) and for the first few days everything was great. We'll send you an e-mail with instructions to reset your password. I have been researching streaming providers for a couple of weeks and these are some questions I can’t find answers to that will impact my decision on which service to use.How long are recordings kept on the cloud DVR? Why won’t all T-Vision customers quit T-Vision. Are you sure you want to continue? There's no reason google should not let me into my gallery. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. Our automated system analyzes the replies to choose the one that's most likely to answer the question. This issue occurred right around the same time that plan was changed with ATT. I'm sick of it. I've been subscribed to TVision since launch, and I've had crackling audio on NBC (Phoenix, 85308) since day one. We'll get back to you only if we require additional details or have more information to share. I get Wifi and LTE just fine, but cannot make calls. I know on cdma phones in the past since there was a slight difference in the cdma range that Sprint used vs. verizon that you could only use some of the bands if you switched carriers. I have tried erasing the phone and setting it up as a new phone. So I'm trying to decide between getting the 8Pro via OnePlus, or getting my 7Pro upgraded to the 8T+ via T Mobile. This was the offical update done through the settings, and since the update I cannot use my phone. Please try again in a few minutes. I've already been using FiSwitch to manually switch to TMobile because not being able to use my phone for literally hours is unacceptable. Phone has been working fine for few months. I downloaded the Android 11 firmware yesterday on the 15th of February onto my Galaxy A71 5G. "On the same hardware, you kill two birds with one phone," Sprint Technology Chief John Saw said. Some community members might have badges that indicate their identity or level of participation in a community. Sprint connection says LTE but no data is actually available, Write a description of your experience, including the text #FiNetworkIssue in your description, If you are willing, leave Include screenshot and logs checked, which gives the team more information to investigate the problem. He says Apple had hoped to have the LTE chipsets ready, but was planning a version without LTE called iPhone 4S. Whenever you notice you are having network problems, we ask that you file feedback to us directly with the following steps: Our automated system analyzes replies to choose the one that's most likely to answer the question. Learn more about our cookies. I downloaded the Android 11 firmware yesterday on the 15th of February onto my Galaxy A71 5G. Read more: Apple: Analyst Says No LTE in iPhone 5; To Add Sprint, T-Mobile - Eric Savitz - The Tech Trade - Forbes-- then come back and opine. Model of simcard is SIMOLW516TQ. The phone used to show LTE but now shows 4G up top. I don't understand why this is such a constant, reoccurring issue with Sprint. After reboot and the initialization screen I had LTE! Thank you. Shut the phone down, popped the SIM out and it looked pristine. Post is disrespectful, about third party products or contains unrelated content or personal information. Spoiler: there's no such thing as unlimited 4G LTE data. The phone boots up, shows that the firmware is finishing up, and constantly reboots after 10 seconds. a1687 mfd 2015 whether this support 4g sim or not bcz my mobile shows no service. Delete the cache, cookies, and history in your browser. Learn more about our cookies. As to feedback while not having connectivity, I would assume that if you mention that you didn't have a connection immediately before submitting your feedback, they could probably get the info they need. Accounts, Plans, Business, and Entertainment, locked out of my phone because I fat fingered my sim password, Many technical questions before I decide on a streaming service. I consistently have 4-5 bars with LTE but pretty much any app I try to use rarely is able to connect. Load Internet content within applications; Send or receive email; These steps help identify and resolve the underlying cause. When you submit a report, we'll investigate it and take the appropriate action. turn off mobile data, put the phone in airplane mode, then try turning mobile data back on turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a minute or two, then reinstall the SIM card, turn the phone back on, and wait for the phone to establish a fresh network connection View solution in original post Phone calls can be made, but cannot access the internet. 8,111. 08/01/2017 by Ronald Mountin. Hi Arkieguy, I can't actually make the support request while the issue is happening because I don't have an actual internet connection (despite the signal saying full LTE is available). Hello, I noticed no one is selling Verizon V50's on ebay but they are selling sprint ones. I was pulling in good speeds. I have been working with the supper friendly and helpful staff, but are at an apparent impasse. I've had the Pixel XL/2XL/3XL over the last few years and I have the same problem with each phone: whenever I'm connected to Sprint (even with LTE full bars) my phone will NOT be connected to data services and nothing will load (anything requiring internet). Those steps are all over the place online but none of them improve anything. I purchased an iPhone XR when I made the switch and it is giving me LTE but no internet in many areas. Therefore, if you live in an area with no cell service or you just can't get cell service within your building, but you do have an internet connection, then Sprint's AIR AVE might be the perfect fit. my model no. Open the Settings app on iPhone and choose “Cellular” at the top of the list Tap “Cellular Data Options” (in newest versions of iOS, older do not have the sub menu) Tap on “Enable LTE” and choose “OFF” (or alternatively, you can set ‘Data Only’ to stabilize … Please help. Sprint uses CDMA and LTE technology. 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